Privacy Policy

Last updated: June 2026

Introduction

Oakwood Dental & Implants ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, date of birth, insurance information, and other details you provide when scheduling appointments or filling out forms.
Health Information: Dental and medical history, treatment records, X-rays, and other protected health information (PHI) necessary for your dental care.
Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
Communication Data: Phone call recordings (via CallRail) for quality assurance, form submissions, and email correspondence.

How We Use Your Information

To provide, maintain, and improve our dental services
To schedule and manage appointments
To process insurance claims and billing
To communicate with you about your treatment, appointments, and account
To send appointment reminders and follow-up communications
To improve our website and patient experience
To comply with legal and regulatory requirements

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict safeguards to protect your protected health information (PHI). Your medical and dental records are kept confidential and are only shared as permitted by law or with your written authorization.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic, improve functionality, and deliver a better experience. Third-party services such as Google Analytics and CallRail may collect anonymized data about your website usage. You can control cookie preferences through your browser settings.

Information Sharing

We do not sell your personal information. We may share your information with:

Insurance companies for claims processing
Dental laboratories for treatment purposes
Referring healthcare providers with your consent
Service providers who assist our operations (e.g., appointment scheduling, billing)
Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Request access to your personal and health information
Request corrections to inaccurate information
Request restrictions on certain uses of your information
Receive a copy of your dental records
File a complaint if you believe your privacy rights have been violated

Children's Privacy

We provide dental services to patients of all ages, including children. We collect personal and health information about minor patients with parental or guardian consent as required by law.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Oakwood Dental & Implants
4212 McEver Rd, Oakwood, GA 30566
Phone: (770) 534-1816
Email: officehead@myoakwooddentist.com